Shipping Policy

Carrier Selection: Orders will be shipped via USPS, UPS, FedEx, DHL, or YanExpress, with the most appropriate carrier chosen based on your delivery address.

Order Processing Duration: 5-7 business days (Monday-Friday)

Estimated Shipping Times:

  • US Shipping: 10-15 business days (Monday-Friday)
  • EU & ROW Shipping: 15-17 business days (Monday-Friday)

Order Cut-off Time: 11:00 PM

Shipping Rates: The specified shipping rates apply to all products on our website.

Shipping Policy

Order Modifications, Missing Items, and Shipping Delays:

  • Order Changes & Cancellations: Once an order is confirmed, it cannot be modified or canceled.
  • Missing Items: If your order is marked as delivered but you have not received all items, contact the shipping carrier first. If the issue persists, email us at [email protected] for prompt assistance.
  • Shipping Delays: While delays are rare due to our reliable shipping carriers, contact us via email, phone, or if you experience any shipping delays.

Tracking Updates: Tracking information will be updated one day after your order is shipped. If the tracking information takes longer to update, feel free to contact us at [email protected] for the latest status.

Returns & Refunds: For more information on our return and refund policy, please visit the designated page.

Customer Support Availability: 24/7

Contact Email: [email protected]